Why Are My Print Jobs Stuck in Queue? Solutions Here

 We've all experienced it: You press "print," and your page will be printed within two seconds, and nothing. After ensuring that your printer works, you check and discover that your print jobs are accumulating. You can receive a "printer offline" message or never witness the print job happen anywhere. 

This issue is infuriating, by the way, if you find yourself mired in the middle of a workday. Panicking isn't an option, however! Whatever issue's caused you to have an issue with your printer - print jobs didn't print, printer went offline, or whatever other print issue you're experiencing - we've got the fix for you. 


Here in this tutorial, we will show you the most common reasons why print jobs are queued up and how to fix them step by step. 

 

1. Learn the "Print Jobs Stuck in Queue" Problem 

Let us learn why the print jobs are queued up first. Print queue is a queue through which sheets are made to wait for when the printer would be printing them. 

When the printer is not accepting or off-line, the files will simply remain waiting in the queue until when the problem is resolved. Networking connectivity problems are one of the most prevalent causes of hung print jobs stuck in the queue. The printer may perhaps not have been connected correctly in the network, or could be Wi-Fi interference. 

 

  • Incorrect printer drivers: Outdated or incompatible drivers may make the printer useless. 

  • Printer off-line mode: The printer is offline and not able to print.  

  • Queued print jobs: A stuck paper or a print queue corrupted document will prevent other jobs from printing. 

  • Software conflicts: Operating system or software may be conflicting with printing. 

 

Remembering these causes ahead of time will inform you where to point your troubleshooting.  

 

2. Why is the Printer Offline? Frequent Causes and Solutions 

One of the most common reasons print jobs will be queued up is when your printer just happens to be in "offline" mode. It could be for some duration reasons such as: 

 

A. Network Connectivity Issues 

If the printer is connected to the network via Wi-Fi, network connectivity problems can disconnect your printer from the network. When there is no connectivity to the network, your printer goes offline and print jobs are on hold in the queue. 

 

Solution: 

Check Wi-Fi Connection: Ensure your printer and computer or device are connected to the same Wi-Fi connection. 

Restart Your Router: Router reboot fixes the network connectivity problem. 

Reconnect Printer to Network: Reconnect the printer to the wireless network through printer settings. 

 

B. Old Printer Drivers 

Your drivers act as intermediates between your printer and computer. Your drivers need to be updated or compatible with your operating system or else printing will be exhausting, i.e., your printer will be offline. 

 

Solution 

Update Printer Drivers: Visit your printer manufacturer's website and download fresh drivers for your same printer model. 

 

Automatic Updates: Turn on automatic update of your printer drivers so that they remain current. 

 

C. Printer in Offline Mode 

Your printer is sometimes manually set "offline" or otherwise. 

 

Solution 

Check Printer Status: On your computer, go to Printer Settings. If you see a checkbox called “Use Printer Offline,” uncheck it. Many users often ask, “why is the printer offline?” — one common reason is that this option is accidentally enabled. When turned on, it forces the printer to appear offline even if it’s properly connected, preventing your computer from sending print jobs.

 

Restart Printer: Power cycle your printer off, wait a few seconds, and on to reset it. 

 

3. Print Job Queue Solutions 

Having addressed the why of why are print jobs so slow, we now proceed to the solutions on how to get rid of it. Some of the solutions coming next are how you can delete the print queue and your printer will once more be normal. 

A. Manually Clear the Print Queue 

If the print queue has a hung print job, it will be unable to print another print job. To cancel the hung print job from the print queue manually, follow the below steps: 

 

Solution: 

Go to the Control Panel of your computer (Windows). 

 

Click Devices and Printers. 

 

Right-click the printer and click See What's Printing. 

 

Right-click the hung print job in the print queue window and click Cancel. 

 

B. Restart the Print Spooler Service 

Print Spooler manages print jobs. If the spooler service is sluggish, it could lead to piling up printing jobs. 

 

Solution: 

Press the Windows key + R keys to launch the Run window. 

Type services.msc and then press Enter. 

From the list, find Print Spooler, right-click, and select Restart. 

 

C. Reboot Your Printer and Computer 

Rebooting is the answer in most cases. In case your print jobs are not functioning, reboot the printer and computer. 

 

Solution: 

Switch off the printer, wait for two seconds, and switch it on. 

Restart the computer to restart the print system. 

 

D. Update or Reinstall Printer Drivers 

If even then there is some issue, old or corrupt drivers could be the reason for it. Printing drivers update or reinstall can fix the problem. 

 

Solution: 

You need to open Device Manager on your computer. 

 

Select your printer from the list of Printers. 

 

Right-click your printer and choose Uninstall Device or Update Driver. 

 

To uninstall, download drivers on the manufacturer's official web page. 

 

4. Advanced Troubleshooting: Printer Not Responding or "Printer Offline" 

If the above failed, you may need to dive deeper in printer troubleshooting. Check out the following advanced steps to resolve the "printer offline" issue. 

 

A. Printer Settings 

You might have printer settings that are not set correctly, and this would make your printer go offline. 

 

Solution: 

Check your printer's IP address and make sure it is properly installed in your computer's printer settings. Next saja. 

 

Make sure SNMP (Simple Network Management Protocol) is active in your printer settings if needed. 

 

B. Printer Reset 

If your printer is in offline mode, a reset will typically correct the problem. This will wipe out all your settings and take care of any potential problems. 

Look for a factory reset command in your printer manual. 

 

5. Precautions against Print Jobs Hanging in the Future 

Once you've gotten to the bottom of the current problem, it's convenient that you take precautions ahead of time so that in the future it won't happen again. Here are some precautions: 

 

A. Update Printer Drivers from Time to Time 

Update your printer drivers every now and then. It prevents compatibility problems and also eliminates the chance for the printer to go offline. 

 

B. Verify Printer Settings 

Keep your printer in "online" mode always, especially if you see it going offline often. 

 

C. Keep Printer Plugged 

Always see to it that you are having a solid connection between your computer and printer. For wireless printers, make sure you have a stable Wi-Fi to avoid disconnection. 

 

Conclusion: Get Your Printer Back on Track 

Stranded print jobs jammed-up in the print queue go haywire, but with proper remedies, your queue will be unjammed in a flash and your printer operational. If the issue is network connectivity problems, outdated driver software, or if the issue is offline mode, the below fixes will unjam the queue and your printer up and running. 


Don't forget to go about doing the random things such as driver updates, set checks, and de-queuing every now and then in order not to be in conflict with regard to future print jobs. In case the above fails to work, don't be shy to call your printer manufacturer's support center in an attempt to obtain some extra help. 

 

 

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